Terms and Conditions

Effective Date: 01/01/2026
Last Updated: 04/01/2026

Welcome to the Mercy Wellness Clinic website. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website.

These Terms and Conditions govern your use of this website and related communications, including SMS/text messaging where applicable.

Website Use

This website is intended to provide general information about Mercy Wellness Clinic, our services, and ways to contact our team.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the site.

You agree not to:

use this website for any fraudulent or unlawful purpose
attempt to gain unauthorized access to the website or its systems
submit false or misleading information through the website
interfere with the website’s functionality or security

No Medical Advice

The content on this website is provided for general informational purposes only and is not medical advice. Use of this website does not create a provider-patient relationship.

If you are experiencing a medical emergency, call 911 immediately.

Contact Form Use

Mercy Wellness Clinic’s website contact form is intended for general contact inquiries only.

Please do not submit private medical or health-related information through the website contact form. The form is not intended for sharing symptoms, diagnoses, treatment details, prescription information, or other confidential health information.

Intellectual Property

All content on this website, including text, graphics, logos, branding, and layout, is the property of Mercy Wellness Clinic unless otherwise stated and may not be copied, reproduced, distributed, or used without permission.

Third-Party Links

This website may contain links to third-party websites or services for your convenience. Mercy Wellness Clinic is not responsible for the content, privacy practices, or terms of any third-party sites.

Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. Mercy Wellness Clinic makes no warranties or representations regarding the accuracy, completeness, reliability, or availability of the website or its content.

Limitation of Liability

To the fullest extent permitted by law, Mercy Wellness Clinic is not liable for any direct, indirect, incidental, consequential, or other damages resulting from your use of, or inability to use, this website.

Privacy

Your use of this website is also subject to our Privacy Policy. Please review our Privacy Policy to understand how information collected through this website is handled.

SMS Terms & Conditions

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Mercy Wellness Clinic, you may receive messages related to the following:

general inquiry follow-up messages
appointment reminders, if applicable
billing inquiries, if applicable

Example:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Mercy Wellness Clinic at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your inquiry, appointments, or account status.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Mercy Wellness Clinic in the following ways:

verbally, during a conversation
by submitting an online form
by filling out a paper form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. You can also get help directly from us by contacting us through our website contact page or by visiting our Privacy Policy page.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

Changes to These Terms

Mercy Wellness Clinic may update these Terms and Conditions at any time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Mercy Wellness Clinic
18568 Forty-Six Parkway #3001
Spring Branch, TX 78070

830-438-9300

info@mercywellnessclinic.com